Welcome to xTool Community Support
xTool D Series
device has been disconnected
allencahill619
Published on Jun 1,2024
2
430

I'm having an issue with my D1 Pro 20w laser disconnecting after running 3 min 45 sec to 3 min 47 sec, this keep happening, I'm running through USB, i swapped out the USB from my M1 laser and i still have the issue, i cleaned everything, checked all wire harnesses, disconnected everything cleaned it put it, back together, shaked all the cords while it is running before the 3m 45s nothing would happen or cause it to disconnect, uninstalled creative space and uploaded it again nothing seems to work..  it has been running fine for the last 6 months or so and i haven't changed or moved anything..  please help. thank you..

Preview
Connection
xTool Logo

Contact Us

Submit a Ticket
🇺🇸+1 (888) 528-2293
Service Live Chat

Copyright © 2025 xTool All Rights Reserved.