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Extended Care
Lasting Creation

xTool Care provides professional service, extended protection, and comprehensive accident coverage so you can focus on what matters most: bringing your ideas to life.

3 Yrs

Max Coverage

1 Day

1 Business Day Fast Review

3 Steps

Easy Activation

Unlimited Care. Total Confidence.

xTool Care keeps your machine protected so your workflow never stops — delivering more than a warranty, but total peace of mind.

Extended Warranty

Extend your coverage up to 3 years in full. Unlimited repairs, diagnostics, and remote support — no limits, no hidden fees

Accidental Damage Protection

The 1-Year Plan includes 2 claims, while the 2-Year Plan includes 4. It covers damage caused by drops, impacts, liquid or chemical exposure, and even foreign intrusion such as insects or debris.

Priority Support

Get direct access to xTool experts via chat or phone. We're here to help you get back to creating quickly.

Non-Stop Care

Non-Stop Care

Stop Waiting, Keep Earning

When your machine breaks down, we provide a backup machine quickly so that your creation won't be interrupted and your earnings won't be affected.

Claim in 1 Business Day

Replacement on the Way

Zero Downtime

Choose Your Plan

All plans include accidental damage protection and priority support.

Standard Warranty

$0

Each xTool device comes with 1-year limited warranty. No additional purchase is required.

1-Year Defect Coverage

No Accident Protection

No Standby Machine

Cost of One Accident

$1,600+

(Avg.)

and Weeks of Repair Downtime

MOST POPULAR

xTool Care

$79-$699

Up to 2 Years Coverage

Accident Protection (2x)

Covers up to $3,200 in repairs

Free Two-Way Shipping

No Standby Machine

Cost of One Accident

$0

Saves you $1,200+ on just one repair

RECOMMENDED

Non-Stop Care(US Only)

$119

Buy Now

Standby Machine

Valid for 6 months after binding

Cost of One Accident

$0

Saves $1,000+ & Weeks of Time

Plans vary by device model. All plans must be purchased within 30 days of your xTool device purchase.

3 Simple Steps to Bind

Activate your protection plan in minutes. Just follow these simple steps.

Log In to Support Center

Access your account on the official xTool support website.

Add Your Device

Register your machine using its unique serial number (S/N).

Bind xTool Care

Enter your activation code to link the plan to your device.

What our users say

I’m new to laser machines, so I’m always worried I’ll mess something up. Knowing that the Care service covers accidental damage really takes the pressure off when I’m learning.

M

Megan Thompson

When my machine ran into a small issue one day, I used my Care benefits and got really professional support—it was handled way smoother than I expected. Looking back, I’m just glad I had the coverage.

A

Aaron Garcia

My xTool device runs long hours for production, so Care and Non-Stop Care are a must. When small issues popped up, I was able to get professional support quickly and keep my workflow going without any downtime.

C

Claire Wilson

I wasn’t sure if I needed xTool Care at first, but after using it once, I’m glad I bought it. Filing a claim was incredibly simple, and the team handled everything quickly. It feels like someone always has my back.

E

Ethan Martinez

Ready to protect your investment?

Add xTool Care today and create with complete confidence.

Protect Your Investment

FAQS

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Contact Us

🇺🇸+1 (888) 528-2293
Service Live Chat

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