Product FAQ
Machine
Is P2 the right machine for me?
What software do I need for P2?
You can download our proprietary software XCS and use it for free. Or you can use third-party software.
What are the main features of P2?
P2 is a versatile and smart desktop 55W CO2 laser cutter, with the following main features:
Industrial-grade performance.
Suitable for more scenarios.
Smart, easy to use, and safe.
Compatible with more materials.
What are the main specs of P2?
The main specs of xTool P2 are as follows:
Rated Power | 55W (CO₂ Glass Laser Tube) |
Product Size | 39.4"×25.1"×10.6" (1000×639×268mm) |
Product Weight | 45KG |
Working Area | 305 x 600mm |
Max. Processing Speed | 600mm/s |
Processing Precision | 0.01mm |
Z-axis Movement | 3"(75mm) |
Laser Tube Lifespan | 6000~8000h |
Safety Guard | Class Ⅳ (FDA Certified) |
Accessories
What are the accessories for P2?
The Automatic Conveyor Feeder Basic, the Riser Base, and the RA2 Pro. Stay tuned to our product pages for the latest events and discounts.
Is P2 compatible with an air purifier?
The xTool P2 is compatible with xTool's latest version of the purifier.
Materials
What Metals can P2 engrave?
The xTool P2 (CO2 laser) can engrave on coated metal, anodized aluminum alloy, and anodized titanium steel. For stainless steel, you need to spray coating on it before marking it.
How fast can P2 engrave?
The xTool P2 has a sturdy construction and a high-quality motor with a maximum engraving speed of 600mm/s.
What's the cutting ability of P2?
The xTool P2 has a powerful 55W laser tube that makes it achievable to cut 18mm black walnut and 20mm acrylic in one pass.
Can P2 cut metals?
No, but you can use xTool P2 to engrave on coated metal, anodized aluminum alloy, and anodized titanium steel. For stainless steel, you need to spray coating on it before marking it.
Policy & Payment FAQ
What's the price for P2?
For pricing issues, please refer to the official website.
Stay tuned to our product pages for the latest events and discounts.
How can I pay for my P2?
You can pay using the methods provided on the checkout page.
Do you offer any installment plans?
For US customers, Affirm is available. For EU and UK customers, Klarna is available.
What's your shipping policy?
Please refer to: Shipping Policy
Where do you ship to?
United States (except Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific); Canada; Australia; New Zealand; South Africa; Israel; Singapore; China; Hong Kong.
When will the P2 ship?
The pre-orders will be shipped in the order of the final payment time.
For US and CA customers: shipping from the local warehouse starting in May
For AU customers: shipping from the local warehouse starting in June
Your website says you don't ship to where I live. Is there another way that I can buy your product?
Alternatively, you can place an order on our Aliexpress store: www.aliexpress.com
How do I cancel my P2 order?
Please refer to our policy here: Refund Policy
Mon-Fri,9:00-18:30 PDT
Mon-Fri,9:00-18:30 PDT
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support@xtool.com
support@xtool.com(US)
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xTool on causes like education,
public welfare, innovation, etc.,
or if you want to review our
machines, please email
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Irwindale. CA91706