Issue description

The conveyor belt experiences jerky hiccups during its operation or won't move at all.

#1 Adjust the pressure level

• Adjust the pressure level according to the cheat sheet below.
• Or, test and adjust the pressure to find the suitable level for the material.

#2 Fasten shaft-mounted rollers

• There are several rollers at the bottom of the conveyor feeder as shown below.
• Fasten the fixing screws on the rollers if you find them loose on the shaft.

#3 Fasten the timing gear

Test if the gear is loose.

• Make sure you've checked for any loose rollers in step #2.
• Press down hard on the roller to make the shaft unmovable.
• If the knob can be turned, the timing gear can be loose.

• Remove the screws in STEP 1 and STEP 2 below to remove the covers.
• Tighten the two screws of the timing gear as shown in STEP 3.

#4 Try lighter materials

If none of the above works

If you have any questions, collect the troubleshooting steps you have taken and the product SN, shoot a video of the issue, and contact us for further assistance at: support@xtool.com.