Issue Description

When connecting xTool P2 with XCS, you may see a pop-up error message showing "Fan current too high" like below:

Note: For the video tutorial on removing the casing of P2, refer to the following article: 
https://support.xtool.com/article/949

#1 Check the Fan

1. Power on the machine. Laser something.
2. See if the fan works during processing.
3. If not, the fan is faulty and requires replacement.

#2 Check the Cable of the Fan

1. Remove the rear plate in the reference of the video tutorial in the note.
2. Unplug the replug the cable to make sure of a firm connection.
3. Check the cable for any looseness or significant breakage. If found, replace it.

#3 Remove the Processing Residue

1. Large amounts of residue, such as wood shavings or dust from processing, can obstruct the exhaust passage.
2. Remove the rear plate in the reference of the video tutorial in the note.
3. Inspect and clean the exhaust passage.

#4 Check the Fan for Overheating

1. Power off the machine after processing.
2. Remove the rear plate in the reference of the video tutorial in the note.
3. Put your hand on the fan to check if the fan is overheating.
4. If so, the fan can be faulty and needs replacement.

#5 Check the Main Control Board

1. Remove the left plate by referring to the video tutorial in the note.
2. Check for anomalies on the main control board, such as if the component on the port is burnt or if there is any sign of burn around the port.
3. If found, replace the board.

#6 Test with a Multimeter (Optional)

1. Remove the left plate by referring to the video tutorial in the note.
2. Switch the multimeter to voltage mode.
3. Confirm the output voltage of the main control board.

• Place the probes on the port and then on the end of the connection cable as shown (the other end of the cable should not be connected to the fan).
• If the readings are around 24V, then proceed with the following steps to check the load-related voltage of the fan.
• Nevertheless, If the reading deviates significantly from 24V, the main control board can be faulty and need replacement.

4. Confirm the load-related voltage of the fan.

• Connect the other end of the connection cable to the fan.
• Put the probes at the connector of the fan.
• If the reading is unstable as shown, it may suggest a faulty fan that needs replacement.

If None of the Above Works

If you have any questions, collect the troubleshooting steps you have taken and the product SN, shoot a video of the issue, and contact us for further assistance at: support@xtool.com.