Issue Description

P2 won't fully and effectively cut through the material as expected.

#1 Calibrate the Laser Path

• When the laser path is deviated, the laser performance may vary significantly in different processing areas.
• Please follow the tutorial video below to calibrate the laser path:
  https://support.xtool.com/article/196

#2 Check the Processing Parameters

• For official materials, you can choose recommended processing parameters for cutting.
• For the unofficial ones, you can get the ideal parameters by the material test array with the XCS 1.4 version or later.

#3 Check the Material Distance/Thickness Value

• Check if the material thickness/distance with the corresponding mode in XCS is the same as the actual value.
• • Check material thickness in the Slats flat.
  • Check material distance in the Open plane.
• Alternatively, you can follow the link to measure the focal distance for P2 manually.
  https://support.xtool.com/article/840

#4 Check the Reflector and the Focal Lens for Stains

• Please follow the tutorial video to clean if there are stains on the reflective mirror and the focal lens.
  https://support.xtool.com/article/46

#5 Check the Power of the Laser Tube

• The power of the CO2 laser tube degrades over time.
• You can try the following methods to improve the performance of the cutting process: increase the power, lower the speed, and increase the processing pass.
• If the power drops drastically, please replace the laser tube.

#6 Set a Higher Airflow Value

• Please go to Settings to adjust the Airflow of the air pump to 100% in Cut mode.

#7 Check the Focal Lens Installation

• When the focal lens is not installed properly, the laser spot will become larger, decreasing cutting performance.
• Please follow the tutorial video to install the focal lens properly with the convex side facing up:
  https://support.xtool.com/article/46

#8 Use Compatible Material

• Some materials are not supported to cut with xTool P2, such as glass, ceramics, metal, concrete, etc.