Issue Description

P2 won't fully and effectively cut through the material as expected.

#1 Calibrate the Laser Path

• When the laser path is deviated, the laser performance may vary significantly in different processing areas.
• Please follow the tutorial video below to calibrate the laser path:
  https://support.xtool.com/article/196

#2 Check the Processing Parameters

• For official materials, you can choose recommended processing parameters for cutting.
• For the unofficial ones, you can get the ideal parameters by the material test array with the XCS 1.4 version or later.

For details on “Material test array”, see this guide.

#3 Check the Material Distance/Thickness Value

• Check if the material thickness/distance with the corresponding mode in XCS is the same as the actual value.
  • Check material thickness in the Slats flat.
  • Check material distance in the Open plane.
• Alternatively, you can follow the link to measure the focal distance for P2 manually.
  https://support.xtool.com/article/840

#4 Check the Reflector and the Focal Lens for Stains

• Please follow the tutorial video to clean if there are stains on the reflective mirror and the focal lens.
  https://support.xtool.com/article/46

#5 Check the Power of the Laser Tube

• The power of the CO2 laser tube degrades over time.
• You can try the following methods to improve the performance of the cutting process: increase the power, lower the speed, and increase the processing pass.
• If the power drops drastically, please replace the laser tube.

#6 Set a Higher Airflow Value

• Please go to Settings to adjust the Airflow of the air pump to 100% in Cut mode.

#7 Check the Focal Lens Installation

• When the focal lens is not installed properly, the laser spot will become larger, decreasing cutting performance.
• Please follow the tutorial video to install the focal lens properly with the convex side facing up:
  https://support.xtool.com/article/46

#8 Use Compatible Material

• Some materials are not supported to cut with xTool P2, such as glass, ceramics, metal, concrete, etc.