Welcome to xTool Community Support
xTool M1 Ultra
M1 ultra the head doesnt move
ferdil1987
Published on Mar 11,2025
5
121

My m1 ultra i just started it and doesnt move at all, beeps 2 times and another thing inside software says start homing but when i click start it says lid to be closed, but is already closed.

First machine and fully defective.

Very bad experience as first machine from xtool.

Preview
Attach Files
  • m1 ultra issue.png
  • technical
    Copyright © 2024 xTool All Rights Reserved.
    Call Us
    Telephone
    Pre-sales : +1(970)638-7030
    After-sales : +1(775)587-7760
    Email
    Pre-sales : vicky@info.xtool.com
    After-sales : support@info.xtool.com
    Service Time
    Mon-Fri : 7:00 am - 5:30 pm (PT)
    Sat-Sun : 8:30 am - 5:30 pm (PT)
    Copyright © 2024 xTool All Rights Reserved.