Welcome to xTool Community Support
xTool S1
I cannot get xcs to load
brian
Published on Nov 28,2024
10
144

It hangs at the splash screen. I had the problem on a win 11 machine and reinstalled without uninstalling first. Still didn't work. Then I double clicked a project file and it opened. Then I come out to my shop and am having the same problem on a win 10 machine that is what I use to run my S1. Went through the same steps and have the same problem on this machine won't even open the project file directly.

I have made no changes to either machine other than windows updates. 

Thanks

Preview
XCS
Copyright © 2024 xTool All Rights Reserved.
Call Us
Service Time
Mon-Fri,9:00-18:30 PDT
Pre-sales Hotline
+1(970)638-7030
Customer Service Hotline
+1(775)587-7760
Email Us
Service Time
Mon-Fri,9:00-18:30 PDT
Pre-sales and shipping related
vicky@info.xtool.com
vicky@xtool.com
After-sales and shipping related
support@info.xtool.com
support@xtool.com
Technical Support
support@info.xtool.com(US)
support@xtool.com(US)
support.eu@xtool.com(EU)
support.uk@xtool.com(UK)
Brand Cooperation
If you want to cooperate with
xTool on causes like education,
public welfare, innovation, etc.,
or if you want to review our
machines, please email
partner@xtool.com
US headquarter
XTL US INC. 16035 Arrow Hwy.
Irwindale. CA91706
Copyright © 2024 xTool All Rights Reserved.