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I've been told continuously that the M1 can cut through 10mm of wood in one pass! I've been struggling to cut through 3mm of Baltic birch in 2 passes. 

So I'm trying to cut some wood earrings with small hole designs. my file is attached, although I've tried other files like the homestyle customs hockey ornaments (professional made svg files) and I still can't cut through this 3mm wood in one pass. I don't think it's the wood, because I've tried other woods like dark walnut, cherry and balsa and I don't have much difference in performance. 

I've focused correctly, calibrated correctly, performed many cut tests and they all come out similarly. I do not have air assist at this time, however it is ordered and on its way, but I also do not think it will make a big difference. 

I even approached xtool support and they determined my laser module may be faulty, and sent me a new one, however after changing the laser module to the new one and re focusing/calibrating and performing new tests, I still have trouble cutting through this 3mm wood. I understand the file isn't great, but I should be cutting through 3mm wood at 100% power with a cutting speed of 5 right!?

What could I possibly be doing wrong? I'm running out of options to try, and am wondering if the M1 just can't cut through quality hardwood ply. 

Any help would be enormously appreciated.