This guide is for solving the Wi-Fi connection issue of the XCS PC version.
You might be also looking for these resources regarding F1 connection.
Software & Device | Connection | How-to Tutorial | Troubleshoot |
XCS PC | USB | ||
Wi-Fi | (See section "On the computer") | XCS Can't Find F1 Through Wi-Fi (You are on this page) | |
XCS Mobile | Wi-Fi | (See section "On the mobile phone") | |
Issue Description
After connecting xTool F1 and the computer under the same Wi-Fi network, the machine's name can't be found in the device list.
Troubleshooting
#1 Check the VPN Software
Stop any running VPN and try again.
#2 Check Wi-Fi Signal
Try another Wi-Fi environment where the signals are strong enough.
#3 Check Wi-Fi Name and PWD
Make sure the Wi-Fi name and passwords consist of only pure letters and numbers.
In order to avoid mistyping, please make the password visible when typing.
#4 Check Wi-Fi Frequency Band
Make sure your Wi-Fi is in the 2.4 GHz band, not the 5 GHz band, and try again.
#5 Check Wi-Fi Connection
Connect the machine to the computer via USB. Choose the correct Wi-Fi and connect the machine to the computer through Wi-Fi.
Help us improve
If this article or video doesn't effectively assist you in resolving the issue, please let us know by clicking the “No” button in the “Was this page helpful?” section below, and leave your feedback in the pop-up suggestion box. Our knowledge base team will review it and consider it for future updates.
Still need help?
If you need any human assistance, please create a ticket by clicking the “Submit a Ticket” button in the “Help Ticket” section below. Our service team will get back to you in 1 business day via E-mail.
