Indicator Status | Description | |
Readying | Solid White | Device Not Connected |
Flashing Green | Network Configuring | |
Solid Blue | Device Connected | |
Working | Flashing Blue | Process in Progress |
Breathing Green | Process Completed | |
Breathing White | Sleeping | |
Other | Flashing Purple | Firmware Upgrading |
Solid Red | Device Exception | |
Flashing White | Device Starting Up |
If this article or video doesn't effectively assist you in resolving the issue, please let us know by clicking the “No” button in the “Was this page helpful?” section below, and leave your feedback in the pop-up suggestion box. Our knowledge base team will review it and consider it for future updates.
If you need any human assistance, please create a ticket by clicking the “Submit a Ticket” button in the “Help Ticket” section below. Our service team will get back to you in 1 business day via E-mail.