Issue Description
When XCS prompts “Auto-measure failed”, please follow the steps below to troubleshoot.
Solution
#1 Check the Red Light Spot
Make sure the red light spot is on the top of the material surface and try again.
#2 Check the Processing Material
Note: Errors usually occur in processing transparent or reflective material.
Place a piece of white paper on the material and try again.
Focus manually referring to the instructions below.
#3 Check the Processing Area
Adjust the material height within the limit of 16mm above the baseplate to 19mm below the baseplate.