Contents

Issue Description

#1 Affected by VPN Software

#2 Unstable Wi-Fi Connection

#3 Special Characters in Wi-Fi Name and Password

#4 Unsupported Wi-Fi Frequency Band

#5 Wi-Fi Is Not Configured

#6 Device Is Hidden From the Device List Due to Network Configuration

#7 Wi-Fi Antenna Disconnected

XCS Can't Find M1 Device Through Wi-Fi

Updated Jun 17,2024

Issue Description

When you attempting to connect the M1 to your computer via Wi-Fi, if the machine’s name does not appear in the device list, refer to this guide for troubleshooting advice.

#1 Affected by VPN Software

Please close any VPN on your computer and restart the software to connect again.

#2 Unstable Wi-Fi Connection

Change to another Wi-Fi network in case the signals aren't strong enough.

#3 Special Characters in Wi-Fi Name and Password

Make sure your Wi-Fi name and password consist of only alphanumeric characters.

Make sure you enter the correct password.

#4 Unsupported Wi-Fi Frequency Band

Make sure your Wi-Fi is in the 2.4 GHz band, not the 5 GHz band. And try again.

#5 Wi-Fi Is Not Configured

If your device is connected to an unconfigured Wi-Fi, connect it to the computer through USB and configure it.

#6 Device Is Hidden From the Device List Due to Network Configuration

Connect the device to a computer via USB.

Turn to http://201.234.3.1:8080/net?action=getssid in your browser. Check if the webpage shows the latest Wi-Fi connection.

If the webpage shows {"result":"failed"} or another Wi-Fi name, configure the Wi-Fi on XCS again.

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Turn to http://201.234.3.1:8080/net?action=ifconfig in your browser and copy the IP address after “wlan0-ip”, as shown below.

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Launch XCS and connect the device via IP address. Paste the above address and click "connect".

#7 Wi-Fi Antenna Disconnected

Power off the device and remove the baseplate.

Lay down the machine and remove the protective enclosure.

Check if the antenna is disconnected. If yes, replug it.

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