Solutions to Common XCS Notice/ Alerts for D1 Pro
Updated Dec 11,2023
Updated Dec 11,2023

#1 "No TF card is detected in the device. Please insert the TF card, restart the machine, and try again."

Problem:

Solutions:

1. Power off D1 Pro, reinstall the TF card, and try again.

2. Replace the TF card with another in case it is damaged and try again.

 

#2 "The device has been moved."

Problem:

Solutions:
1. Place the machine on a steady and flat surface, avoiding tilting or shaking.
2. Turn off  Stops when moved if necessary.

 

#3 "A flame is detected."

Problem:

Solutions:

1. Click on the gear icon and select Low sensitivity for the Flame alarm.

2. Set a lower Power and/or Density value, and/or set a higher Speed value when processing on an inflammable material.

3. Replace the Flame Sensor in case it is malfunctioning.

Note: Do not use the machine under direct sunlight or accent light.

 

#4 "The laser module has moved over the position limit."

Problem:

Solutions:

1. Check and make sure the ends of the limit switch cable are connected properly.

2. Check and make sure the limit switch sensor is not contaminated.

3. Replace the limit sensor(s) in case it was malfunctioning.

4. Turn off the Limit switch if necessary.

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