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Resolve Odor/Smoke Leakage in SafetyPro™ AP2
Updated Dec 10,2024
Updated Dec 10,2024
Issue description
- When operating your xTool laser device with SafetyPro™ Air Purifier 2 (AP2), you may experience ineffective air purification where persistent odors or a burning smell leak from your laser device, or visible smoke escapes.
If you encounter this issue, please follow the troubleshooting steps outlined in this guide.
Possible causes
- Assembly issues:
- Front cover not properly installed；
- Filter not installed correctly；
- Filter blockage；
- Missing filters；
- Improperly installed smoke exhaust pipe；
- Filter issues:
- Rolled edges on the anti-leak pads
- Damaged filters
- Broken smoke exhaust pipe
- Incorrect settings
- Use of a Riser Base (class 4) without closing its front door panel
Troubleshooting
#1 Check your AP2 installation
- Verify the filter installation order:
- Ensure all filters are correctly installed and none are missing or damaged.
- Correct installation sequence from bottom to top: "5 Ultra HEPA Filter" > "4 Ultra Dense Carbon Mesh Filter" > "3 Activated Carbon Filter" > "2 Medium Efficiency Filter" > "1 Pre-filter" > "0 Cyclone"
- Ensure that all filters are pushed in until they align with the white line for alignment.
- Check the anti-leak pads:
- Inspect the anti-leak pads around the airflow inlet and on the edges of all filters for any damage or deformation, including compression and rolled edges.
- If any, please contact xTool Customer Service for further assistance.
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3. Check the front cover: Ensure that the front cover is fully installed. Improper installation may not trigger a warning and cease AP2's normal operation, but this compromises the device's closed space, thus resulting in odor and smoke leaks.
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#2 Inspect for clogged filters
Inspect for filter blockages:
- For Auto mode operation under Bluetooth Dongle connection: Check the filter status in xTool Creative Space (XCS) to determine the remaining lifespan of filters.
- For manual mode operation: Evaluate airflow from the outlet and inspect filters visually for blockages.
- Replace clogged filters as needed.
#3 Check the smoke exhaust pipe
- Ensure that the smoke exhaust pipe is properly installed, especially with S1 and P2 Series.
- For S1:
- Ensure the flange plate on the back of the laser device for the smoke exhaust pipe connection is tightly secured with its 4 screws.
- Ensure the pipe has not been detached or loosened from the flange plate as they are glued together during manufacturing.
- If so, this compromises the closed space design for ventilation. Please secure them with tape to guarantee a complete enclosure or replace the structure if necessary. For a replacement, contact xTool Customer Service.
- For P2 Series:
- Use a pipe clamp (included in your AP2 package) to secure the smoke exhaust pipe to the flange plate for ventilation. As P2 series laser devices use a soft exhaust pipe that cannot be directly secured to, without a clamp, smoke may leak from the pipe.
- Use the pipe clamp included in either P2 series package or AP2 package.
- For S1:
2. Check for any damage to the exhaust pipe.
- Minimize the length of the pipe to check for any exhaust pipe damage. Replace the pipe if necessary.
#4: Adjust AP2 settings
- When using multiple accessories that create an open environment (e.g., Riser Base, Conveyor, Conveyor Feeder, Slide Extension):
- For xTool accessories that cannot form a closed space, this may allow smoke and odor to escape.
- Set the air purifier to manual mode by tapping its "Airflow switch button" and run it at maximum power to reduce residual smoke.
- For Riser Base users:
- For Auto mode: Extend the air purifier's delay shutdown time by about 30 seconds in XCS.
- For manual operation: Maintain AP2 running for a short time after processing.
- For P2S users:
- It is advisable to switch from Auto mode to manual operation.
- Adjust the power settings:
- AP2 airflow levels at 1–2: Set P2S fan speed to 30%.
- AP2 airflow levels at 3–4: Set P2S fan speed to 50%.
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#5: Replace the Ultra HEPA Filter
- If none of the above steps resolve the issue, please replace the Ultra HEPA Filter.
- Contact xTool Customer Service for a replacement.
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