Welcome to xTool Community Support
xTool D Series
Dimensions off by about 2% on D1 Pro in both Lightburn and XCS
jf2sxyws2s
Published on Feb 26,2025
1
101

Help… was cutting some velvet for a jewelry box.  Has worked perfectly up until today.  Today I tried cutting a 212mm x 162mm rectangle and when I cut it gave a reduced size by about 2% in both directions… so it cut a rectangle about 207x158mm.  I thought something may be goofy with Lightburn so I tried the same cut on XCS.  In both instances I used the rectangle tool within the software and drew out 212mm by 162mm… and in both instances it made an identical incorrect rectangle!  In both cases.   I tightened the belts to see if that helped (it did not) but since the issue seems to be proportionally both directions I'm assuming that isn't the problem. 


Any ideas?

Tom

Preview
Hardware
Software
Copyright © 2024 xTool All Rights Reserved.
Call Us
Telephone
Pre-sales : +1(970)638-7030
After-sales : +1(775)587-7760
Email
Pre-sales : vicky@info.xtool.com
After-sales : support@info.xtool.com
Service Time
Mon-Fri : 7:00 am - 5:30 pm (PT)
Sat-Sun : 8:30 am - 5:30 pm (PT)
Copyright © 2024 xTool All Rights Reserved.