Account Center

I noticed that whenever I use my laptop and have my VPN on, my F1 does not connect to my laptop even when connected via cable. I find this very strange since I usually have my VPN on when on a public network.  I typically have to connect to public networks when I am at craft fairs so I can run credit cards, so I want to have my laptop protected as much as possible but since I can't connect my xTool F1 while I have my VPN on it's a little disconcerting.  Has anybody else encountered this issue and is there anyway to fix it?