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xTool D Series
Latest Software update gives kernel32.dll error
toocon
Published on Nov 13,2024
4
722
  • My xTool product model (D1 Pro 20 watt with IR head) version 
  • Latest version xTool-Creative-Space-2.2.23-2024-10-11-11-14-30
  • Replaced  xTool-Creative-Space-1.7.8-2023-11-17-46-35
  • Windows 7 Home SP 1
  • Aspire 5759 X64  I5 Generation
  • The latest version was installed after the previous version was completely uninstalled and the computer retarted. 
  • Got the following error message when I ried to run the software. ("The procedure entry point DiscardVirtualMemory could not be located in the dynamic link library KERNEL32.dll")
  • To troubleshoot the issue, the previous version was completely uninstalled and the computer retarted prior to the installation of the latest version. Got the same message agai…software would not run.
  • Reverted back to the old version after removing the upgrade….no error message at all.
  • Has anyone encountered this and more importantly, is there a fix?
  • Thank-you 
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