Welcome to xTool Community Support
xTool F1
Rotary Attachment 2 Problem
elvidi
Published on Oct 29,2024
1
63
I've bought the xtool F1 and the RA2. While the F1 is working properly for baseplate engraving, I'm not being able to use the RA2 properly.

While trying to do an engraving on a tumbler, the framing seems to get stuck since it doesn't rotate properly, and finishes in a different position of the start one.

I'm attaching the settings and a small video illustrating my problem.

Thanks in advance,
Manuel Vidigal

image.png
Preview
Attach Files
  • RA2 Problem.mp4
  • Hardware
    Copyright © 2024 xTool All Rights Reserved.
    Call Us
    Service Time
    Mon-Fri,9:00-18:30 PDT
    Pre-sales Hotline
    +1(970)638-7030
    Customer Service Hotline
    +1(775)587-7760
    Email Us
    Service Time
    Mon-Fri,9:00-18:30 PDT
    Pre-sales and shipping related
    vicky@info.xtool.com
    vicky@xtool.com
    After-sales and shipping related
    support@info.xtool.com
    support@xtool.com
    Technical Support
    support@info.xtool.com(US)
    support@xtool.com(US)
    support.eu@xtool.com(EU)
    support.uk@xtool.com(UK)
    Brand Cooperation
    If you want to cooperate with
    xTool on causes like education,
    public welfare, innovation, etc.,
    or if you want to review our
    machines, please email
    partner@xtool.com
    US headquarter
    XTL US INC. 16035 Arrow Hwy.
    Irwindale. CA91706
    Copyright © 2024 xTool All Rights Reserved.