What You See

If you notice a strange smell when using F1 with the air purifier.

Why It Happens

It's most likely caused by a faulty cartridge or incorrect installation. 

How to Fix It

#1 Check the Filter Cartridge

Long-term use or leaving the cartridge in a humid environment can cause it to fail.
If the cartridge is faulty, it needs to be replaced.

#2 Check the Exhaust Pipe

The air inlet of the purifier is supposed to be connected to the air outlet of F1.
If else, it may cause the smoke to go back into F1. Please make sure the connection is correct.

#3 Check the Top Cover

At one edge of the top cover, there is a sticker indicating the direction.
Make sure the sicker faces the back side of the purifier where the inlets and outlets are located.

Contact Us

We hope this guide is helpful. And we'd love to hear what you think.

If you have any questions, please contact us at: support@xtool.com