Issue Description:

1. Buying machines meant for a different country can cause issues with dispatching due to voltage and plug differences.

• Normally, if this kind of problem occurs, customer service will email to verify specifications before dispatching. If you find the problem yourself and customer service hasn't had a chance to contact you, you can contact customer service for confirmation: support@xtool.com
• The voltage standards used in the United States, Canada, Europe, Australia, and the United Kingdom are approximate as follows:
  • the U.S./Canada: 110V
  • Europe: 230V
  • Australia: 220V
  • UK: 230V

2. Some European countries such as Ireland, and Cyprus are using British standard plugs.

• Normally, we will provide an adapter for customers who are in the European Union, but use British plugs.
• However, if the adapter is out of stock in our warehouse, our customer service will email to verify the specifications or provide another solution before dispatching. If customer service hasn't had a chance to contact you, you can contact customer service for confirmation: support@xtool.com
• EU residents who use British standard plugs may need an adapter when buying machines from the European site. See the table below:

What you got	What you need

Introduction:

What do the specifications used for the machine mean?

Plugs

voltages

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