Issue Description
After connecting the P2 machine to the computer via Wi-Fi, the machine's name can't be found in the device list under the Wi-Fi option in XCS, as shown below.
#1 Affected by VPN Software
Please close any VPN on your computer and restart the software to connect again.
#2 Unstable Wi-Fi Connection
Change to another Wi-Fi network in case the signals aren't strong enough.
#3 Special Characters in Wi-Fi Name and Password
- Make sure your Wi-Fi name and password consist of only alphanumeric characters.
- Make sure you enter the correct password.
#4 Unsupported Wi-Fi Frequency Band
Make sure your Wi-Fi is in the 2.4 GHz band, not the 5 GHz band. And try again.
#5 Wi-Fi Is Not Configured
For the first time you connect P2 to your Wi-Fi, you need to connect it to your computer by USB first and configure the Wi-Fi connection using the XCS software.
#6 Switch to IP Connection
The network settings may cause the issue. After connecting P2 to Wi-Fi, the device can not be found in the "Devices list".
To resolve this, you can establish a connection by connecting P2 via USB and then follow the steps below to connect using the IP address.
Step 1 Check the Wi-Fi name
- Connect the device to your computer with the USB cable.
- Open your browser and select the link that corresponds to your operating system.
- For Windows: http://201.234.3.1:8080/net?action=getssid
- For Mac: http://201.234.4.1:8080/net?action=getssid
- Input the link in the address bar and press enter:
- This will give you the name of the Wi-Fi connected last time.
- If the webpage displays {"result":"failed"} or other Wi-Fi names, it suggests that the device isn't connected to the current Wi-Fi. The Wi-Fi you're currently using needs reconfiguration in XCS software.
- If it shows the Wi-Fi you are using, proceed to the next step to establish an IP connection.
Step 2 Find your IP address
- Input the link in the address bar and press enter:
- For Windows: http://201.234.3.1:8080/net?action=ifconfig
- For Mac: http://201.234.4.1:8080/net?action=ifconfig
- This will give you the IP address needed for the connection.
- Copy the text between the quotation marks after “wlan0-ip”, as shown below.
Step 3 Establish an IP connection
- Launch XCS and go to the IP tab under the Connect device window.
- Paste the IP address and click "connect".
- Check if the issue is resolved.
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