Issue Description:

There are three water-cooled fans at the bottom of P2. If one or more of these fans stopped working, the machine would be still operatable. However, this will reduce its heat dissipation capacity. In these circumstances, please avoid using P2 in a high-temperature environment.

If you have P2 connected to XCS when the malfunction happens, you may see a pop-up error message: 'Water-cooled fan exception'.

Note: To troubleshoot, please first identify which fan is faulty according to the steps below.

#1 Reboot the Machine and Try Again

If the error persists after rebooting P2, please try another troubleshooting.

#2  Replace the Board or the Fan

1. Please remove the left plate of P2 according to the video tutorial below.
2. Exchange the connection cable of the cooling fan that stopped working with that of a functioning fan.
3. Following the method mentioned in the 'note,' check if the previously non-working fan now functions properly.

• If the previously non-functional fan starts working after exchanging the cables, then its port is likely faulty, indicating a need to replace the water-cooling control board.
• However, if the fan still fails to work even after the cable exchange, it is likely that the fan itself is faulty and needs to be replaced.

Tutorial video on how to remove the casing of P2:
https://support.xtool.com/article/949

If None of the Above Works

If you have followed the instructions above and the issue is still not resolved, please read the article in the link below, collect the troubleshooting steps you have taken, and contact xTool tech support for further advice.