Why is the Smart Fill Function not Working?
Updated Sep 15,2023
Updated Sep 15,2023

There is a function description for the Smart Fill function, which is a useful tool for batch processing.

If you haven’t read it, click the link below:

What is the Smart Fill Function and How to Use it?

 

If you use the function just fine, congrats!

If you ran into some problems during the process, please read on for solutions:

 

The smart fill function enables the device to recognize materials of the same shape, color, and specifications and process them all at once.

 

Causes and solutions for processing errors:

Possible cause 1

The baseplate is dirty or there are too many scratches on the baseplate. Therefore, the image cannot be recognized correctly.

Solution: Please check and clean the baseplate. You can also cover the scratches with black tape or ink to create a black background.

 

Possible cause 2

The color of the materials is too similar to that of the baseplate, making it difficult for the camera to recognize the materials.

Solution: Please paint the materials with white water-soluble paint before processing.

 

Possible cause 3

The lens of the camera is dirty, causing the images captured by it to be unclear or overexposed.

Solution: Please clean the lens of the camera with a cotton swab moistened with alcohol.

 

Possible cause 4

The materials’ color or size is different, while M1 can only batch-process one kind at a time.

Solution: Please categorize the different materials and batch process one kind at a time.

 

Possible cause 5

The design elements are not placed on the materials.

Solution: Please place your design elements on every material piece, and then click Smart fill.

 

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