To help you navigate the image-importing process, we've compiled some frequently asked questions and their solutions.
What file formats are supported by XCS?
XCS currently supports SVG, DXF, PNG, JPG, JPEG, and BMP file formats. If you need to import other formats, please contact our after-sales services at email@example.com.
What is the maximum image size for XCS?
There is no strict size limit for image files in XCS. Performance depends on your computer's capabilities. Computers with higher configurations can handle larger and more complex images. Note that the complexity of SVG images is determined by the number of curves, not just the file size.
Reminder: the complexity of SVG images is not necessarily related to the size, but mainly to the number of curves in the drawing. Sometimes, the file size is not too large but there are too many curves, in which case the file cannot be opened correctly.
How to fix ‘The file can’t be opened’ error in XCS?
First, please make sure you update to the latest XCS version and the image format is supported by XCS.
Then, try importing the image to Inkscape and exporting it in the original format.
If the issue persists, contact our after-sales services at firstname.lastname@example.org for assistance.
What should be done about the lengthy parsing time and operation lag after importing images?
Please make sure you update to the latest XCS version.