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The Laser Module Jitters During Processing
Updated Nov 25,2024
Updated Nov 25,2024
This article applies to:
D1 and D1 Pro with all laser modules.
Issue Description
If you find the laser module to be shaky or jittering during the movement, please follow the instructions below to troubleshoot.
#1 Check the Connection Method
Please try the Wi-Fi connection mode. If the machine is connected through USB, the computer generates data in real-time and transfers it to the device for processing. This may cause the laser module to jitter.
#2 Check the Computer Performance
The performance requirements:
| Minimum | Recommended | |
| Processor | Intel Core i5-6200U | Intel Core i5-11600 |
| OS | Win10 (64bit) Mac 10.14 | Mac 10.15 |
| RAM | 8GB | 16GB |
| Display | 1280*720 | 1920 x 1080 |
| Hard Disk Space | 8GB | 12GB |
#3 Check the Stability of the Machine
Make sure the machine is placed on a level and steady surface, for example, on flat ground, or on a steady and level table.
#4 Check the Risers
Take off the risers. This will lower the center of gravity and make the machine more steady.
#5 Check the Processing Speed
Lower the processing speed to under 100mm/s for better processing results.
#6 Check the Bitmap Mode
If you are processing a bitmap image, DO NOT use Grayscale mode.
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If None of the Above Works
If you have followed the instructions above and the issue is still not resolved, please read the article in the link below, collect the troubleshooting steps you have taken, and contact xTool tech support for further advice.
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