Find answers about configurations, processing capabilities, setup, accessories, safety, and maintenance.

Product and configuration

1. What is xTool X1?

xTool X1 is a modular laser processing platform that combines 55W CO₂ cutting with galvo engraving at up to 6,000 mm/s. With the compatible galvo module and optional laser sources, it can also process materials such as metal and glass.

It is designed for creative studios, gift customization, and small-batch production. You can start with the configuration you need and add capabilities as your work expands.

2. What is Laser Swap™?

Laser Swap™ is the modular laser source technology of xTool X1. It lets you add and switch between compatible laser sources to suit different materials and processes.

For example, you can start with CO₂ cutting on wood and acrylic, then add a suitable laser source for metal engraving or glass customization. Laser sources do not process simultaneously. See FAQ 3 for configuration requirements.

3. Which laser sources are supported, and can I upgrade later?

Yes. The base configuration includes a 55W CO₂ laser module, which operates independently. You can add a 20W diode galvo module later.

The 30W fiber, 60W MOPA, and 5W UV galvo sources require the 20W diode galvo module to deliver the laser to the material. Install that module before adding any of these sources. Additional modules and sources are purchased separately; check the contents of your bundle.

4. Which laser source should I choose?

Choose according to the material and the result you want, rather than wattage alone.

Material compatibility and results depend on the material, configuration, and processing settings. Use the material settings for your exact device and laser source in xTool Studio or xTool Materials Lab. Check the dedicated instructions for glass inner engraving and PCB processing.

Do not process unknown materials. Materials containing PVC or vinyl can release hazardous, corrosive fumes; follow the xTool X1 Safety Instructions before selecting a material.

The following provides a detailed table on the materials supported by different laser sources of xTool X1.

5. Should I choose the 30W fiber or 60W MOPA galvo source?

Choose the 30W fiber galvo source for everyday metal marking and engraving, such as text, logos, serial numbers, and regular patterns.

Choose the 60W MOPA galvo source for more flexible pulse control, color marking on suitable metals, deeper engraving, or embossing. It can improve efficiency under suitable processing conditions.

MOPA is not always faster or finer than fiber. Results depend on the material and settings, and color marking requires compatible materials and process conditions.

6. What is Hybrid Motion™?

Hybrid Motion™ coordinates gantry movement with high-speed galvo scanning. The gantry covers the larger processing area while the galvo engraves fine detail, reducing the gantry's repeated acceleration and deceleration.

Galvo engraving reaches up to 6,000 mm/s, compared with the 600 mm/s nominal maximum stated for traditional gantry movement. This is a comparison of maximum speeds, not a guarantee that every processing task finishes 10 times faster.

7. Should I choose xTool X1, P3, or P2S?

Choose based on your processing area, materials, workflow, and budget. xTool X1 combines several capabilities, but does not replace every specialized device.

If your P2S already meets your cutting and engraving needs, an upgrade may not be necessary. Consider xTool X1 if you need faster engraving on complex patterns, additional material capabilities, or fewer changes between devices. Actual efficiency depends on the processing task and configuration.

8. Should I choose xTool X1 or an Ultra-series device in the xTool F product line?

Choose an F-series Ultra device for specialized small-item engraving, metal marking, or repeated batch production. Depending on the model, nominal engraving speed reaches up to 15,000 mm/s.

Choose xTool X1 if you need CO₂ cutting as well as fine engraving, a larger range of processes, and the option to add different laser sources. Its nominal maximum galvo engraving speed is 6,000 mm/s.

Maximum speed does not equal order completion speed. Compare the specific model, processing area, laser source, material, and workflow.

9. Should I choose one xTool X1 or a P2S plus an F-series Ultra device?

Choose xTool X1 for varied, small-batch customization where you switch frequently between materials and processes. One expandable platform can save workspace and simplify device management.

Choose a P2S plus an F-series Ultra device if you have steady cutting and engraving demand and need both devices to run independently at the same time. Parallel production may provide higher overall throughput.

Processing capabilities

10. How fast is xTool X1?

Actual processing time depends on the design, material, settings, and configuration.

11. What is the maximum processing area?

For details, visit Processing Areas of Different Laser Sources for xTool X1.

12. What is the maximum workpiece height?

The maximum processing height is 150 mm with the CO₂ laser module and 140 mm with the diode galvo module or the UV, MOPA, or fiber galvo source.

13. What is the maximum cutting thickness?

The 55W CO₂ laser module supports maximum cutting thicknesses of 18 mm for basswood and 20 mm for acrylic.

14. What is glass inner engraving?

Glass inner engraving creates patterns or text inside suitable transparent glass or crystal while leaving the outer surface smooth.

The 5W UV source uses a 355 nm laser focused inside the material. At the focal point, concentrated energy creates a tiny visible dot through localized material breakdown. Positioning many dots at different X, Y, and Z coordinates forms a three-dimensional image.

Use glass or crystal verified for this process and follow the dedicated processing instructions.

15. Can xTool X1 perform 3D inner engraving in crystal balls?

No. Crystal ball engraving requires a liquid medium. xTool X1 changes engraving depth by raising or lowering the workpiece on the baseplate. That movement disturbs the liquid and changes the laser's refraction path, making the focus unstable.

The 20W diode galvo module has no independent z-axis movement. With the 5W UV galvo source, xTool X1 supports suitable K9 crystal glass workpieces that do not require a liquid medium.

Setup and positioning

16. What are the dimensions, weight, and space requirements?

Leave clearance behind and on both sides of the device for heat dissipation. Do not place it directly against a wall or other objects.

17. What operating temperature and humidity are required?

During processing, keep ambient humidity between 30% and 75% RH. Use a dry, well-ventilated workspace and avoid condensation. Follow the storage instructions for the main unit and each installed module or source.

18. Which software is supported? Can I use LightBurn?

xTool X1 uses xTool Studio for processing control. LightBurn is not currently supported. Check the latest official compatibility announcements for updates.

19. What do the built-in cameras do?

The triple-camera system works with ACS™ to support positioning, previews, and height-related operations.

• 8 MP distant-view camera: provides an overview of the work surface for layout and positioning.
• 12 MP close-view camera: shows local detail for more precise positioning.
• Height camera: captures height information for related processing operations.

20. How accurate is camera positioning?

Positioning is generally more accurate near the center of the working area.

Each percentage refers to a centered rectangle with the same aspect ratio as the working area. For example, the central 25% area has 50% of the full length and 50% of the full width.

21. Why can distance measurement error exceed 1 mm?

The stated ±0.5 mm accuracy applies to the dot laser distance measurement assembly itself. Material flatness, slat installation tolerances, and baseplate flatness can add to the error, so the combined error may exceed 1 mm.

Place the material flat, install the slats correctly, and keep the baseplate clean and flat.

22. What should I do if dot laser distance measurement fails?

Black, reddish, transparent, or reflective materials can absorb or scatter the measuring light. Place a small piece of masking tape at the measuring point and measure again.

23. What should I do if the camera cannot capture an image?

Power off the device and unplug the power cable. Wait about 10 seconds, reconnect the cable, power on, and try capturing the image again.

24. Can I calibrate without official xTool calibration cards?

Flying galvo calibration requires official xTool calibration cards. Do not substitute third-party paper. Contact xTool Support to obtain replacement cards.

The main unit includes two cards, and a galvo source purchase includes five additional cards. CO₂-only processing that does not use the galvo module or galvo sources can continue without these cards.

25. When should I install the removable small nozzle?

The small nozzle directs airflow during processing. Follow the preview instructions shown before starting each processing task.

The removable small nozzle is outlined in red.

26. How is the galvo module protected during CO₂ processing?

The galvo fan runs during CO₂ processing, creating positive pressure inside the galvo module to help keep dust away from its optical components.

Wide-aperture and narrow-aperture lens guards are available. Use the guard appropriate to your processing requirements.

Accessories and connections

27. Which accessories are available?

Laser module and source options are described in FAQs 3–5. The following accessories support other workflows; check compatibility with your exact configuration.

28. Does xTool X1 support automatic material feeding?

Yes. The conveyor feeder supports long materials and continuous processing. Supported length depends on rail and support-leg placement.

For the standard rail arrangements, the maximum supported material thickness is 20 mm for acrylic and 25.4 mm for wooden boards. These are feeder support limits, not cutting-thickness claims. Follow the feeder installation guide when positioning the rails and support legs.

Installing the conveyor feeder changes the device to a Class 4 laser product. Follow the conveyor feeder safety instructions.

29. Does xTool X1 support a rotary attachment?

Yes. It supports xTool Rotary Attachment 3 (RA3) for curved objects such as cups and cylindrical gifts. The maximum rotary processing diameter is 110 mm.

30. How should I choose and connect a smoke exhaust setup?

Use the exhaust duct supplied with xTool X1. It connects directly to an xTool SafetyPro™ IF2 or AP2 without an adapter. For AP2 or AP2 Max secure the connection with the duct clamp supplied with the purifier. Follow the purifier's operating and maintenance instructions.

The supplied exhaust duct connects directly to the inline fan.

Do not connect AP2, IF2, and the built-in exhaust fan in series. This combination can reduce exhaust performance.

For a third-party fan, use the IF2 specifications as a reference. The IF2 2.0 specifications are 140 CFM airflow, 1,300 Pa suction pressure, and 55W rated power. Confirm the full installation requirements before selecting a substitute.

31. Does Fire Safety Set 2 support a wireless connection?

No. It supports a wired connection only.

32. Do Bluetooth accessories require a dongle?

No. xTool X1 has built-in Bluetooth, so a separate dongle is not required.

33. How do I connect an external air pump?

Power off the device and unplug its power cable before changing the air tube connections.

1. Remove the air tube from the outlet of the original air pump.
2. Connect the tube to the outlet of your external air pump.
3. Keep the original air pump electrically connected; do not disconnect its power.

Safety

34. What is the laser safety class of xTool X1?

With its enclosure in place and used as intended, xTool X1 is a Class 1 laser product under IEC 60825-1:2014. It also meets the corresponding FDA laser safety requirements.

With the conveyor feeder installed, it becomes a Class 4 laser product. Follow the applicable conveyor feeder and laser safety instructions.

35. Is visible light at the sides of the device normal?

Visible processing light may be seen through the side openings during normal use. Avoid staring at these openings during processing.

With the conveyor feeder installed, fit the rear baffle and feeder front cover before processing. Follow the Class 4 safety requirements described in FAQ 34.

Example of visible processing light at the side of the device.

36. How does flame detection work?

xTool X1 uses a dedicated flame detection camera with a 940 nm bandpass filter, together with an NTC temperature sensor near the distant-view camera.

The system monitors for signs of flame or abnormal heating and triggers an alarm and the corresponding safety shutdown when it detects a fire risk. Detection is an additional safeguard; do not leave the device unattended during processing.

37. Does opening the lid pause a processing task?

Currently, only some processing scenarios support pausing a processing task when the lid is opened. For details, visit How xTool X1 Responds to Lid Opening and Pausing.

38. Does xTool X1 detect abnormal tilting?

Yes. A built-in accelerometer detects abnormal tilting of the device. This provides additional safety monitoring during processing.

39. What electrical precautions should I take?

Use a reliably grounded three-prong outlet. Do not use an ungrounded adapter or power strip. The device is designed with a grounded power supply; proper grounding is necessary for electrical safety.

Maintenance and troubleshooting

40. What should I do if a water pump error appears on first use?

One possible cause is an antifreeze concentration that is too high, making the liquid too viscous. Check the filling instructions and the recommended mixture for your environment.

1. Power off the device and unplug the power cable.
2. Open the drain port at the bottom of the device and drain the water tank.
3. Prepare the recommended amounts of antifreeze and purified water. If antifreeze is required, mix them thoroughly in a separate container before filling the tank.
4. Reconnect the power cable, power on, and check whether the error has cleared.

The user guide specifies purified water without antifreeze at ambient temperatures of 0°C or above. If the error remains, follow the dedicated water pump troubleshooting guide or contact xTool Support.

41. Why is water flow weak when I drain the tank?

Pulling the drain tube out too far can kink the section inside the device and restrict flow. Push it back in slightly to straighten it, then check the flow again.

42. Are laser marks on the baseplate normal?

Yes. Cutting can leave marks when the laser passes through the material and reaches the baseplate. Calibration can also leave marks when the laser passes through the calibration card. These marks do not affect normal use.

For processing, you can protect the baseplate with an xTool X1 Workplate or a black anodized aluminum plate at least 2 mm thick. Follow the calibration instructions separately; a protective plate is not a substitute for the required calibration setup.

43. How do I remove debris from under the baseplate?

1. Raise the baseplate to its highest position.

2. Power off the device and unplug the power cable.

3. Remove the front cover and clear debris from under the baseplate.

4. Check that the area is clear and refit the front cover. Reconnect the power cable and power on. The baseplate returns to its home position automatically.

44. What should I do before cleaning the lifting motor lead screw?

Power off the device and unplug the power cable before cleaning. This prevents unexpected baseplate movement and reduces the risk of a pinch injury.

45. Why is CO₂ engraving on anodized aluminum uneven?

Uneven results may occur at around 37% power. Avoid this setting or use the processing parameters recommended in the software.