Issue description

The cut surface of the material appears as a slope after cutting with xTool F2 Ultra UV.

Possible cause

This phenomenon is a characteristic of galvanometer engraving devices. Because the laser emission point is fixed and galvanometer mirrors are used to refract the laser onto the processing area, the bevel angle becomes larger as the position approaches the edge. This effect is referred to as the galvanometer engraver's bevel angle effect, as illustrated below.

Solutions

• Cut small patterns.
• Place the material directly below the laser module for laser cutting.

Still experiencing issues?

Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.

For a prompt resolution, please include the following details:

• Issue description: A detailed explanation of the observed problem.
• Video evidence: Attach a video demonstrating the issue, where applicable.
• Troubleshooting performed: Any troubleshooting steps you have already attempted, along with their results.

This information is crucial for xTool technical support engineers to provide timely assistance.

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