About this video tutorial

This video tutorial aims to provide step-by-step instructions on troubleshooting the following issues:

• PET film fails to feed into the oven, and the film's holes cannot engage with the oven's conveyor belt teeth.
• PET film falls into the buffer area.
• Misalignment between the film holes and the conveyor belt teeth.
• Error codes indicating film feed "Misalignment".

⚠️ Important notes

When manually cutting the PET film with a knife or scissors, handle the tools carefully to avoid injury.

Tools required

To ensure a smooth troubleshooting process, please prepare the following items:

• Knife or scissors

Troubleshooting procedure

Still experiencing issues?

Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.

For a prompt resolution, please include the following details:

• Issue description: A detailed explanation of the observed problem.
• Video evidence: Attach a video demonstrating the issue, where applicable.
• Troubleshooting performed: Any troubleshooting steps you have already attempted, along with their results.

This information is crucial for xTool technical support engineers to provide timely assistance.

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