1. Network Environment Verification

1.1 Network environment type

2. Network Requirements

2.1 Bandwidth Requirements

Single Device: Recommended download bandwidth ≥30 Mbps.

You can check the internet speed by logging into a speed test website (e.g., https://www.speedtest.net/).

2.2 Router and WiFi Configuration Requirements

2.2.1 Ideal Solution:

Configure an independent Wi-Fi network with both 2.4GHz and 5GHz frequencies for xTool devices.

Set the encryption method to WPA2-PSK.

2.2.2 Networking Requirements:

• The xTool self-service kiosk and the laser engraver must be connected to the same Wi-Fi network from the same router.
• For enterprise networks, ensure that the advertising machine and engraving device are on the same network segment.

Example:

• • Router IP: 10.51.110.1
  • Laser Engraver IP: 10.51.110.2
  • Self-service Kiosk IP: 10.51.110.3
  • Mobile/Computer IP: 10.51.110.99
  • Ensure that all devices are on the same subnet (e.g., 10.51.110.0/24).

2.2.3 Distance Requirements:

The distance between the router and both the xTool self-service kiosk and laser engraver should not exceed 3 meters.

2.2.4 Dual-band Name:

It is recommended to set separate names for the 2.4GHz and 5GHz Wi-Fi bands (i.e., use different SSID names).

2.2.5 Signal Requirements:

• When a mobile phone is placed near the laser machine and connected to the 2.4GHz Wi-Fi, the mobile phone should display full Wi-Fi signal.
• When a mobile phone/computer connects to Wi-Fi at the self-service kiosk, it should be able to access the page (https://customthings.com) without noticeable delay.

2.2.6 WI-FI channel requirements:

• 2.4GHz Support:
• • It is essential to support 2.4GHz Wi-Fi.
  • Do not combine the 2.4GHz and 5GHz Wi-Fi bands under the same SSID name.
  • Set 2.4GHz channel bandwidth to 20MHz.
  • To avoid interference, reduce the use of nearby 2.4GHz channels from other Wi-Fi networks, or manually adjust the Wi-Fi channel if needed (e.g., 2.4GHz channels: 1-14, commonly used channels are 1, 6, and 11).

• Wi-Fi Authentication Method

WIFI authentication method requirements: WPA2 - PSK [no password direct access is not supported, nor is admission access (Portal, verification code, 802.1X, MAC authentication) supported]