Overview

This guide provides step-by-step instructions on calibrating the ink stack position detection algorithm to offset any minor deviation between the print head and the ink stack that may arise due to transportation. Properly calibrating the ink stack can resolve issues such as:

Calibration procedure

Step 1: Initiate ink stack calibration

• On the LCD control panel of your printer, tap Settings > Other.
• Scroll down the list to locate the Ink stack calibration tab.
• Tap its Start up button to begin the process.

Step 2: Perform ink extraction or cleaning

After calibration, perform an Ink extraction or 2–3 full cycles of the standard Auto Cleaning procedure, depending on your issue:

Still experiencing issues?

Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.

For a prompt resolution, please include the following details:

• Issue description: A detailed explanation of the observed problem.
• Video evidence: Attach a video demonstrating the issue, where applicable.
• Troubleshooting performed: Any troubleshooting steps you have already attempted, along with their results.

This information is crucial for xTool technical support engineers to provide timely assistance.

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