Issue description

• Normal: After a successful curing process in xTool OS1 Shaker Oven, the adhesive powder on the PET film should be completely melted, resulting in a uniform, slightly textured "orange peel" appearance. This ensures an appropriate bond between the ink and the film.
• Incomplete: You observe that the powder on the PET film is not fully cured, appears uneven, or remains in a powdery state.

This guide is separated into two common scenarios. Please identify which scenario best matches your situation and follow the corresponding steps.

Potential causes

Continuous curing problems

• Temperature set too low;
• Temperature instability;
• External environmental factors;

First task cures properly, but subsequent tasks don't

• Temperature instability;
• Non-continuous printing tasks;

Scenario A: Consistent curing failure

This scenario applies if the oven consistently fails to cure the powder correctly, even on the first curing task of a session.

Step 1: Check temperature setting

• Recommended Temperature: Set the oven to 110°C (230°F).
• Temperature Adjustment: If your temperature is already at 110°C, increase the temperature by 5°C (9°F) increments and check the curing results after each adjustment.
• If temperature increases don't resolve the issue, proceed to Step 2.

Step 2: Preheat & await temperature stabilization

The oven must reach a stable operating temperature before processing begins.

• Preheating: Before starting a processing task, always preheat the oven. Begin processing only after the temperature stabilizes (fluctuation ≤ 2°C/4°F).
• Preheating Indicators on the LCD Panel:
• • Heating icon: The temperature is still rising. Wait until the icon changes.
  • Stable icon: The oven has reached the optimal processing temperature and is ready to start.
• How to Initiate Preheating:
• • On the printer's control panel, tap the Current heating temperature icon at the bottom of the screen.
  • In the "Automatic shaker oven machine settings" menu, locate Preheat.
  • Tap Start up and follow the on-screen prompts to begin preheating.
• If the problem persists even with a fully preheated and stable oven, proceed to the next step.

Step 3: Check for external environmental factors

The oven's performance can be affected by the surrounding environment.

• Recommended Environment: The ideal operating environment for the oven is a temperature between 20°C to 30°C (68°F to 86°F) and a relative humidity between 45% to 60% RH.
• Check for External Interference:
• • Air conditioning vents blowing directly on the oven's film output compartment;
  • Fans or other airflow equipment directed at the oven;
  • Operating the oven in an extremely cold environment.
• Corrective Actions:
• • Move the oven away from direct airflow sources;
  • Relocate the oven to a more temperature-stable environment;
  • Ensure adequate clearance around the oven for proper heat retention.
• If environmental factors cannot be eliminated, consider the solutions in Step 2 of the next scenario. 

Scenario B: Inconsistent curing (First task cures properly, subsequent tasks don't)

This scenario applies if the first print job of a session cures correctly, but newly added jobs fail to cure properly.

Step 1: Ensure temperature stability for each task

The oven must reach a stable operating temperature before processing begins.

• Preheating: Before starting a processing task, always preheat the oven. Begin processing only after the temperature stabilizes (fluctuation ≤ 2°C/4°F).
• Preheating Indicators on the LCD Panel:
• • Heating icon: The temperature is still rising. Wait until the icon changes.
  • Stable icon: The oven has reached the optimal processing temperature and is ready to start.
• How to Initiate Preheating:
• • On the printer's control panel, tap the Current heating temperature icon at the bottom of the screen.
  • In the "Automatic shaker oven machine settings" menu, locate Preheat.
  • Tap Start up and follow the on-screen prompts to begin preheating.
• If the problem persists even when ensuring the temperature is stable for each job, proceed to the next step.

Step 2: Optimize task scheduling

xTool Apparel Printer supports multi-job queuing. The timing of when you add a new job is crucial for maintaining consistent heat in the oven.

• Best Practices for Continuous Printing:
• • Add new tasks BEFORE the previous task enters the shaker oven.
  • This prevents curing issues with newly added tasks.
• When a Task is Already in the Oven:
• • Wait for the current curing process to complete before adding new tasks.
  • This ensures optimal curing conditions for all subsequent tasks.
• Task Queue Management:
• • Continuously added print tasks will be arranged according to their creation time.
  • Plan your task sequence to maintain consistent oven temperature and curing performance.

Still experiencing issues?

Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.

For a prompt resolution, please include the following details:

• Issue description: A detailed explanation of the observed problem.
• Video evidence: Attach a video demonstrating the issue, where applicable.
• Troubleshooting performed: Any troubleshooting steps you have already attempted, along with their results.

This information is crucial for xTool technical support engineers to provide timely assistance.

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