Issue description
In wire-filled laser welding, the weld bead goes off track.

Possible causes
- The welding wire does not come out of the groove of the welding nozzle.
- During welding, the workpiece moved or the welding head did not move steadily along the weld seam.
Troubleshooting procedure
Please follow these steps in order.
STEP 1: Check the welding wire
(1) Check if the tip of the welding wire bends. If it bends, feed the bending part forward and cut it with pliers.
(2) Reinstall the wire feeding tube on the welding head. Ensure that the wire feeding nozzle is centered and that the wire comes out from the groove of the welding nozzle.

STEP 2: Apply welding skills
(1) Before welding, secure the workpiece with a fixture.
(2) When it is safe to do so, hold the workpiece stable with the other hand.
Caution: For your safety, ensure that the laser beams are not pointing towards your hand.
(3) If the welding seam is long, pause briefly after every small section to realign the welding nozzle with the desired welding path.
Still experiencing issues?
Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.
For a prompt resolution, please include the following details:
- Issue description: A detailed explanation of the observed problem.
- Video evidence: Attach a video demonstrating the issue, where applicable.
- Troubleshooting performed: Any troubleshooting steps you have already attempted, along with their results.
This information is crucial for xTool technical support engineers to provide timely assistance.
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