Issue description

In wire-filled laser welding, the weld beads are concave or convex instead of smooth and flat. 

Possible causes

During welding, the welding head moves too fast. The weld pool solidifies rapidly, failing to completely fill in the joint.

Solutions

Perform correct welding operation

During laser welding, simply hold the welding head steady and guide the direction. Do not push, pull, or press the welding head. (As the welding head feeds the wire forward, a reaction force is generated from the welding point that automatically pushes the welding head backward.)

Still experiencing issues?

Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.

For a prompt resolution, please include the following details:

• Issue description: A detailed explanation of the observed problem.
• Video evidence: Attach a video demonstrating the issue, where applicable.
• Troubleshooting performed: Any troubleshooting steps you have already attempted, along with their results.

This information is crucial for xTool technical support engineers to provide timely assistance.

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