Issue description

AP2 (air purifier 2) experiences a false alarm of fan blocking when used with M1 Ultra.

Possible causes

The smoke exhaust module of M1 Ultra contains a filter and a fan. The co-working of the filter and fan with AP2 causes the AP2 false alarm of fan blocking.

Troubleshooting procedure

Before using AP2 with M1 Ultra, remove the filter and fan from the smoke exhaust module. For detailed operations, see Replace the Exhaust Fan and Its PCB for xTool M1 Ultra.

Still experiencing issues?

Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.

For a prompt resolution, please include the following details:

• Issue Description: A detailed explanation of the observed problem.
• Video Evidence: Attach a video demonstrating the issue, where applicable.
• Troubleshooting Performed: Any troubleshooting steps you have already attempted, along with their results.

This information is crucial for xTool technical support engineers to provide timely assistance.

Documentation feedback

Help improve this content by providing feedback. If this content did not meet your requirements, select "No" in the "Was this page helpful?" section below. Include specific details about what was unclear or missing in the pop-up suggestion box. Feedback submissions are reviewed by xTool technical writers to enhance future documentation.