Issue description

This tutorial addresses two common issues observed during the printing process on your xTool Apparel Printer:

• Printed output exhibits horizontal strip lines; or
• Test sample prints have missing stripe lines, a clear indicator of the ink nozzle clogging issue.

Troubleshooting

Part 4: Printhead Soak Cleaning

Part 5: Manual printhead cleaning

Still experiencing issues?

Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.

For a prompt resolution, please include the following details:

• Issue description: A detailed explanation of the observed problem.
• Video evidence: Attach a video demonstrating the issue, where applicable.
• Troubleshooting performed: Any troubleshooting steps you have already attempted, along with their results.

This information is crucial for xTool technical support engineers to provide timely assistance.

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