⚠️ Important notes

When performing the replacement, please:

• Positioning: When reinstalling the film holder and roll, align the film edge precisely with the white marking line.
• Critical Tolerances:
  • The film must not overlap the white marking line.
  • The film edge must remain within ≤1 mm of the line (not shifting left or right).
• For a visual reference, see the image below.

Replacement & adjustment procedure

Need further assistance?

For direct support, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. xTool Customer Service will respond to your inquiry by email within one business day. 

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• A detailed description of the issue,
• Video evidence (if applicable), and
• Any troubleshooting steps you have already attempted as well as relevant findings.

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