About this video tutorial
This video tutorial aims to provide step-by-step instructions on replacing both the 24V and 42V switched-mode power supplies (switched power supplies) for xTool Apparel Printer.
Both the 24V and 42V power supplies are housed within the printer's left-side panel.
The procedure outlined in this section should be performed when:
- the components are diagnosed as malfunctioning by xTool technical engineers.
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⚠️ Important notes
When performing the replacement, please:
- Handle with Care: When removing the right cover, avoid excessive force as it is connected to the LCD panel via a cable.
- Safety First: Ensure the power cord is unplugged before performing any disassembly or assembly tasks.
- ‼️ Power Safety: Choose the appropriate AC input voltage according to your region's power standards by toggling the voltage switch before installing the 24V switched-mode power supply.
Tools required
To ensure a smooth replacement process, please prepare the following tools:
- Philips screwdriver
- M4 hex screwdriver (included in your package)
- Slotted screwdriver or a piece of metal plate or similar tool (for the purpose of prying open the right cover)
- Switched-mode power supply replacement(s)
*To request a replacement, please contact xTool Customer Service by submitting a request in the Help Ticket section below. Select Buy after-sales materials under the After-sales Issue tab to place your replacement order.
Replacement procedure
Still experiencing issues?
Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.
For a prompt resolution, please include the following details:
- Issue Description: A detailed explanation of the observed problem.
- Video Evidence: Attach a video demonstrating the issue, where applicable.
- Troubleshooting Performed: Any troubleshooting steps you have already attempted, along with their results.
This information is crucial for xTool technical support engineers to provide timely assistance.
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