About this video tutorial
This video tutorial aims to provide step-by-step instructions on replacing the cylindrical ink filter inside the right-side panel for xTool Apparel Printer.
As a consumable part, it should be replaced under the following conditions:
- when white ink cannot be printed; and
- it is recommended to replace the filter every three months.
⚠️ Important notes
When performing the replacement, please:
- Wear nitrile rubber gloves
- Ensure the ink clip is fastened before starting the replacement
Tools required
To ensure a smooth replacement process, please prepare the following tools:
- Clean syringe,
- A pair of nitrile gloves,
- Cylindrical ink filter replacement*, and
- Clean lint-free cloth (for wiping white ink and preventing ink leakage).
*To request a replacement, please contact xTool Customer Service by submitting a request in the Help Ticket section below. Select Buy after-sales materials under the After-sales Issue tab to place your replacement order.
Replacement procedure
Still experiencing issues?
Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.
For a prompt resolution, please include the following details:
- Issue Description: A detailed explanation of the observed problem.
- Video Evidence: Attach a video demonstrating the issue, where applicable.
- Troubleshooting Performed: Any troubleshooting steps you have already attempted, along with their results.
This information is crucial for xTool technical support engineers to provide timely assistance.
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