About This Video Tutorial
This video tutorial provides step-by-step instructions on replacing the cutting blade inside the print head of xTool Apparel Printer.
The cutting blade has an approximate lifespan of 10,000 uses. However, you should replace the blade if you encounter the following issues:
- The blade is worn and cannot cut through the PET film
- The blade is broken
⚠️ Important notes
When performing the replacement, please:
- Before replacing the blade, unplug the machine from the power source.
- When removing the cutting blade, wear a pair of cut-resistant gloves to prevent injuries.
- Mind the sharp blade.
Tools required
To ensure a smooth replacement process, please prepare the following tools:
- 1.5mm hex key (included in your package)
- M4 Philips screwdriver (included in your package)
- A pair of cut-resistant gloves
- Cutting blade replacement
- Replacement cover (included in your package)
To request a replacement, please contact xTool Customer Service by submitting a request in the Help Ticket section below. Select Buy after-sales materials under the After-sales Issue tab to place your replacement order.
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Replacement procedure
Still experiencing issues?
Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.
For a prompt resolution, please include the following details:
- Issue Description: A detailed explanation of the observed problem.
- Video Evidence: Attach a video demonstrating the issue, where applicable.
- Troubleshooting Performed: Any troubleshooting steps you have already attempted, along with their results.
This information is crucial for xTool technical support engineers to provide timely assistance.
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