About this video tutorial
This video tutorial provides daily cleaning and maintenance instructions for your xTool Apparel Printer. Follow the recommended maintenance schedule to ensure consistent print quality, reliable performance, and prolonged lifespan of your printer.
Recommended maintenance schedule
- Print Head: Clean based on operating conditions. If issues such as uneven ink discharge occur, cleaning is required.
- Ink Pads: Weekly.
- Ink Scraper: Weekly.
- Encoder Strip: Perform cleaning as needed. If print head positioning issues arise or significant dirt is observed, cleaning is necessary.
- Pre-Heating Plate: Clean according to the condition; if ink or powder residues are present, cleaning is required.
- Processing Area: Clean as required. The timely removal of foreign materials (e.g., powders) is essential.
- Pinch Rollers: Clean when adhesive powder or other debris adheres to its surface.
- Guide Plates: Clean as needed when dirt or residue is visible.
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⚠️ Important notes
When performing the cleaning, please:
- Print Head Cleaning: When using cotton swabs for cleaning, use separate cottons for the CMYK and white print heads. Also, avoid wiping the inkjet nozzles during the cleaning process.
- Ink Pad Cleaning: Use separate pieces of lint-free cloth for each ink pad to prevent cross-contamination.
- Ink Scrapers Cleaning: Ensure that separate lint-free clothes are used for each ink scraper.
- Encoder Strip Cleaning: Utilize anhydrous ethanol for cleaning. Wipe the strip gently in one direction ONLY and allow it to dry completely before use.
Tools required
To ensure a smooth cleaning process, please prepare the following tools:
- Lint-free cloth
- Anhydrous ethanol
- 75% isopropyl alcohol or purified water
Cleaning procedure
ITEM: Clean print head
ITEM: Clean ink scraper & ink pad
ITEM: Clean pinch rollers, processing area, guide plate, pre-headting plate, and encoder strip
Still experiencing issues?
Should the issue persist after completing the preceding steps, submit a ticket via the "Submit a Ticket" button in the "Help Ticket" section below. The standard response time for xTool Customer Service is one business day.
For a prompt resolution, please include the following details:
- Issue Description: A detailed explanation of the observed problem.
- Video Evidence: Attach a video demonstrating the issue, where applicable.
- Troubleshooting Performed: Any troubleshooting steps you have already attempted, along with their results.
This information is crucial for xTool technical support engineers to provide timely assistance.
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