Read and get familiar with all safety precautions and procedures before using the machine. Strictly follow all safety precautions. Ensure that the machine is properly assembled and is working properly.
1. Electrical safety
• Do not open any access panel on the product when the product is connected to the power supply. Accidental contact with the power supply may cause injury.
• Do not touch any electronic area with your hands or other tools when the product is connected to a power supply.
• Use only the power cable that comes with the product. Using the power cable of another equipment may cause fires or electrical shock.
• Make sure that the power cable complies with local safety standards.
• Make sure that your product connects to a properly grounded power outlet.
• Do not disassemble, modify, or repair the power cable, plug, or components of this device.
• Place the power cable properly to avoid abrasions, pinching, fraying, twisting, or kinking. Do not place objects on it and do not allow it to be stepped on or run over.
2. Operation safety
Follow the operating principles:
• Do not leave the product unattended when it is working. Pay close attention to whether it is working properly.
• Do not disassemble the machine or change its structure in any way without authorization. Do not modify or decompile its operating system.
• It is not recommended to place the device outdoors for long-term use. If temporary outdoor use is necessary, it is advisable to take proper protective measures to prevent the device from being affected by moisture or dust. Do not place it in environments that are dirty, dusty, with water or heat sources, with high temperatures or humidity, or in a place prone to vibration and shaking.
• Do not spill liquids on the product or use it with wet hands.
• Ensure that the product is placed on a flat and stable surface.
• When storing or transporting the product, do not tilt it or turn it upside down. Otherwise, the ink may leak.
• Leave enough room at the rear of the device for proper cabling and above the device for lid opening.
• Do not insert foreign objects into the slots of the device.
• Do not put your hands inside the product when the device is working.
3. Ink safety
Follow the operating principles:
• Keep the ink away from children. Do not allow children to drink ink or touch ink bottles.
• When handling the ink tank, ink tank cover, and opened ink bottles, exercise caution to prevent ink from staining your clothing. Otherwise, it may leave marks that are difficult to clean.
If the ink gets on your skin, wash it off using plenty of soap and water immediately.
If the ink gets in your eyes, rinse with water immediately. If you still feel discomfort or have blurred vision after rinsing, consult a physician.
If the ink gets in your mouth, spit it out immediately and consult a physician.
• When the ink level is low, the printer may get damaged if you continue using it. Please refill the ink as soon as possible.
• Keep the ink in a cool and dark place.
• Ensure that the workspace is open and well-ventilated.
4. Use and maintenance
Follow the operating principles:
• Check the machine for damage every time before you use it. Do not operate it in any way when any damage or defect is found.
• Ensure that the workspace is clean and flat.
• Keep the inside of the machine clean.
• Do not store the product in an environment with sudden changes in temperature and humidity. Do not expose the product to direct sunlight, hard light, or heat sources.
• The device works properly at the temperature of 15°C to 30°C. The machine works properly at the relative humidity of 30% to 80%. It is recommended that the device works at the temperature of 20°C to 30°C and at a relative humidity of 50% to 80%. Do not operate it at a temperature that is too low (lower than 5°C) or too high (higher than 40°C).
• The device is not user-serviceable. It must be returned to the factory or repaired by authorized professionals.
• Disconnect the power supply before disassembling the device, such as when replacing the print head and cutting blade.
• Prevent blade contact with your fingers on the bottom of the print head when cleaning the print head, or you may get hurt.
• Please follow the maintenance schedule. Otherwise, it can cause head clogs and even serious printer damage.
Services & Help
Learn & Community
Contact Us
Copyright © 2025 xTool All Rights Reserved.