Troubleshoot Color Discrepancies in Inkjet Printing on M1 Ultra
Updated Sep 30,2024
Updated Sep 30,2024

Issue description

  • During M1 Ultra operation under Inkjet Printing mode, the actual printed colors may differ from the colors displayed in the xTool Creative Space (XCS) software, as shown in the images below. If you encounter this issue, please follow the troubleshooting steps outlined in this guide to resolve the issue.
XCS Preview
Actual Printing

 

Possible causes

  1. The material’s color may interfere with the ink, leading to color discrepancies.
  2. Bitmap settings may require adjustment.
  3. One or more ink colors in the cartridge may be depleted.

 

Troubleshooting

#1 Replace the printing material

  1. Attempt printing on white paper to determine if the issue persists.
  2. Note that the final print result may be influenced by the material's color, as it blends in with the ink's color and the material's color.
  3. If the issue persists, proceed to the next step.

 

#2 Adjust the image parameters

  1. Since the color spectrum displayed on a monitor may differ from that of inkjet printing, color discrepancies between the screen and the printed result may arise as a resultant effect.
  2. To achieve optimal printing results, adjust the image parameters accordingly. Click on the image to be printed to experiment with image settings, including sharpness, saturation, brightness, and contrast, as these significantly impact the print outcome.
  3. If the issue remains unresolved, proceed to the next step.
XCS Screenshot

 

#3 Replace the ink cartridge

  1. Prolonged use of the ink cartridge may result in one or more colors being depleted, inducing color discrepancies in the print.
  2. Follow the procedures outlined in the images below to remove the partially empty ink cartridge from the ink module and install a new ink cartridge.
  3. If none of the above steps resolve the issue, please contact the xTool Customer Service for further assistance.
Installation Procedure 1
Installation Procedure 2
Installation Procedure 3

 

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