Understand ERR 003: Radiating Fins Temperature Sensor Exception
Updated Jul 11,2024
Updated Jul 11,2024

Issue description

When you encounter "ERR 003" on Smart Control during Smart Press operation, with its light indicator (see the image below) flashing red and the buzzer alarming, consult this guide for advice.

Why does it happen

  • The radiating fins temperature sensor of Smart Press is malfunctioning.

 

How to fix it

Caution: Before proceeding, disconnect the machine from the power source and unplug the power cord. Allow the machine to cool down to near room temperature before attempting any disassembly.

# Reconnect the power supply

  • Reconnect the power cord to the Smart Press to hear if there's a sound of the buzzer.
  • If the buzzer sounds:
    • This indicates that the connection wires are properly attached, suggesting a potential internal component malfunction,
    • Contact xTool Customer Service for further assistance. Include the serial number (SN) of your machine, a video demonstrating the issue, the result of this troubleshooting step, and your delivery information to help us determine the most appropriate course of action promptly.
  • If the buzzer does not sound:
    • This suggests a possible loose connection of the wires.
    • If you are comfortable with disassembling the machine, please contact xTool Customer Service for a video guide link. We will provide instructions to help you diagnose the issue.

 

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