About Buying xThings Products from Projects Community
Updated Jun 7,2024
Updated Jun 7,2024

About this guide

In this guide, you'll find solutions to common issues related to purchasing xThings kits from https://projects.xtool.com/explore/featured .
 

Email address consistency across platforms

When making a purchase of xThings kits on https://www.xtool.com/pages/xtool-selected-materials , please remember to use the same email address that you used on https://projects.xtool.com/explore/featured .
 

Kit ownership transfer

If you wish to purchase a kit as a gift, or if you've already bought a kit and would like to gift it to someone else, please contact our customer service. They can provide access to the relevant files for the recipient.
 

Still need help?

If you need any human assistance, please create a ticket by clicking the "Submit a Ticket" button in the
"Help Ticket" section below. Our service team will get back to you in 1 business day via email.
 
Preview
Was this page helpful?
1 out of 3 found this helpful
Help Ticket
Use this help ticket to submit your issue. We will respond within 1 business day
Submit a Ticket
Help Ticket
Use this help ticket to submit your issue. We will respond within 1 business day
Submit a Ticket
xTool Logo

Contact Us

Submit a Ticket
🇺🇸+1 (888) 528-2293
Service Live Chat

Copyright © 2025 xTool All Rights Reserved.