About this guide

In this guide, you'll find solutions to common issues related to purchasing xThings kits from https://projects.xtool.com/explore/featured .

Email address consistency across platforms

When making a purchase of xThings kits on https://www.xtool.com/pages/xtool-selected-materials , please remember to use the same email address that you used on https://projects.xtool.com/explore/featured .

Kit ownership transfer

If you wish to purchase a kit as a gift, or if you've already bought a kit and would like to gift it to someone else, please contact our customer service. They can provide access to the relevant files for the recipient.

Still need help?

If you need any human assistance, please create a ticket by clicking the "Submit a Ticket" button in the

"Help Ticket" section below. Our service team will get back to you in 1 business day via email.

Preview

Was this page helpful?

1 out of 1 found this helpful

Help Ticket

Use this help ticket to submit your issue. We will respond within 1 business day

Submit a Ticket