About this guide

In this guide, you'll find solutions to common issues related to purchasing xThings kits from https://projects.xtool.com/explore/featured .

Email address consistency across platforms

When making a purchase of xThings kits on https://www.xtool.com/pages/xtool-selected-materials , please remember to use the same email address that you used on https://projects.xtool.com/explore/featured .

Kit ownership transfer

If you wish to purchase a kit as a gift, or if you've already bought a kit and would like to gift it to someone else, please contact our customer service. They can provide access to the relevant files for the recipient.

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If you need any human assistance, please create a ticket by clicking the "Submit a Ticket" button in the

"Help Ticket" section below. Our service team will get back to you in 1 business day via email.

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