Issue description
After connecting xTool F1 Ultra and the computer under the same Wi-Fi network, the machine's name can't be found in the device list.
Troubleshooting
#1 Check the XCS version
- Ensure you have downloaded the latest version of XCS (version 2.0).
- If you are using version 1.78 or below, F1 Ultra may not be found or recognized.
- Download the latest version of XCS: https://www.xtool.com/pages/software
#2 Check VPN software
Exit any VPN software and try again.
#3 Check Wi-Fi signal
Try another Wi-Fi environment where the signals are strong enough.
#4 Check the Wi-Fi name and PWD
- Make sure the Wi-Fi name and passwords consist of only pure letters and numbers.
- In order to avoid mistyping, please make the password visible when typing.
#5 Check the Wi-Fi frequency band
Ensure that your Wi-Fi is operating on the 2.4 GHz band rather than the 5 GHz band, and then try the connection again.
#6 Check Wi-Fi connection
- Connect the machine to the computer via USB.
- Choose the correct Wi-Fi and connect the machine to the computer through Wi-Fi.
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