Troubleshoot "Access-control key" for F1 Ultra
Updated May 30,2024
Updated May 30,2024

Issue description

Troubleshooting

  • If this error is triggered, the USB security key may be faulty or not properly inserted in the port.
  • Ensure your machine's firmware has been upgraded to the latest version, and check that the security key is inserted properly. If the problem persists, turn the machine off, use the spare security key, and turn it back on. If the problem persists, contact customer support.

 

Help us improve

If this article or video doesn't effectively assist you in resolving the issue, please let us know by clicking the “No” button in the “Was this page helpful?” section below, and leave your feedback in the pop-up suggestion box. Our knowledge base team will review it and consider it for future updates.
 

Still need help?

If you need any human assistance, please create a ticket by clicking the “Submit a Ticket” button in the “Help Ticket” section below. Our service team will get back to you in 1 business day via E-mail.
Preview
Was this page helpful?
11 out of 13 found this helpful
Help Ticket
Use this help ticket to submit your issue. We will respond within 1 business day
Submit a Ticket
Help Ticket
Use this help ticket to submit your issue. We will respond within 1 business day
Submit a Ticket
xTool Logo

Contact Us

🇺🇸+1 (833) 588-4887
Service Live Chat

Copyright © 2025 xTool All Rights Reserved.