This article applies to: 

xTool S1 with all laser modules

Issue Description

The Gcode file fails to be sent to the machine before the processing can begin. You'll see a pop-up error message that says: "Sending file failed. Please try again later."

Solution

#1 Reduce the File Size

The wireless transmission can slow down If the Gcode file is larger than 500MB. It takes longer and is more subject to the network quality. Try with a smaller file for better chances of a successful sending.

#2 Use the USB Connection

As mentioned above, the wireless connection can be subject to network fluctuation. Try using the USB cable for connection so that the sending doesn't get discontinued.

#3 Check if the SD Card is Faulty

1. Take off the SD card. See this video for details.
2. See if the card is physically damaged such as bent.
3. Test if the card has a short circuit:
   1. Get a multimeter and set it to the buzzer mode.
   2. Place the probes on the two longer pins.
   3. If you hear the beep, the card has a short circuit.
   4. Replace the SD card with a new one and check again.

#4 Check if the SD Card is Compatible

Connect the SD card to a computer with a SD card reader.

• For the SD card that comes with your xTool machine, make sure it's FAT32 formated.
• For a third-party SD card, make sure it's smaller than 32GB and the same format.

Note: third-party SD cards are not tested by xTool and may not work well with the products.

Contact Us

If you have any questions, feel free to contact us at: support@xtool.com