xTool D1 Pro 2.0 Gets Non-Responsive After Power-On
Updated Dec 20,2023
Updated Dec 20,2023

This article applies to:

xTool D1 Pro 2.0 with all laser modules.

 

What You See

After powering on D1 Pro 2.0, the machine won't boot up. You can see the adapter indicator lights up in solid green while the motherboard indicator and the red cross positioning fail to light up.

 

Why It Happens

  • D1 Pro 2.0 has an emergency stop switch that the previous model doesn't have.
  • If the stop switch is triggered, it stops any ongoing job, and the machine stays inoperational.

 

What to Do

Reset the switch by turning it clockwise. See if the machine works again.
 

Contact Us

If none of the above works, please collect the info according to this guide and contact support@xtool.com for further assistance.
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