#1 When using no riser base

This is the case where you use S1 with its baseplate as-is. The screws for detection purpose are the three M3*12 screws at the left side of the base plate’s upper surface. Make sure you check the following:

• The three screws are installed properly into the slots.
• The three screws are undamaged and have no noticeable cracks.
• The three screws are the correct type: “M3*8”.

Note: There are spare screws in the toolkit that comes with the riser base. You can also get them by contacting our customer support or from your local hardware stores if you run out. You may also try M3*12 or M3*15 screws. They work similar as the M3*8 screws, except they are longer.

#2 When using a riser base (class 1)

This is the case where you use S1 with a class 1 riser base. The class 1 riser base comes in one piece and does not support a conveyor feeder due to its enclosed design. This is to provide better health protection. For details, please refer to this LSO training guide for xTool S1.

The screws for detection purpose are the three M3*14 screws at the left side of the baseplate’s bottom surface and another three on the upper surface. Make sure you check the following:

• The six screws are installed properly into the slots.
• The six screws are undamaged and have no noticeable cracks.
• The six screws are the correct type: “M3*14”.

For details about the installation, please refer to this video guide: unboxing guide for riser base class 1.

Note: There are spare screws in the toolkit that comes with the riser base. You can also get more by contacting our customer support or from your local hardware stores if you run out. You may also try M3*15 or M3*20 screws as they work similar to the M3*14 screws, except longer in size.

#3 When using a riser base (class 4)

This is the case where you use S1 with a class 4 riser base. The class 4 riser base comes in four pieces and needs to be assembled manually. It can work with the conveyor feeder as the front and back panels can be opened for material to pass through.

The screws used for detection are one M3*20 screw and two M3*14 screws, all located at the inner left side of the machine. The M3*20 screw is in the middle and the M3*14 screws are at the upper and lower sides. Make sure you check the following:

• The three screws are installed properly into the slots.
• The three screws are undamaged and have no noticeable cracks.
• The one screw in the middle is “M3*20” and the other two are “M3*14”.

For details about the installation, please refer to this video guide: unboxing guide for riser base class 4.

Note: There are spare screws in the toolkit that comes with the riser base. You can also get them by contacting our customer support or from your local hardware stores if you run out. You may also try M3*20 or M3*25 screws as they work similar to the M3*14 screws, except longer in size.

#4 For Screen Printer

If you see the same error code when using S1 with the Screen Printer:

1. Make sure your XCS's device plug-in for S1 is up-to-date.
2. Check if you install the screen in the correct way. Please see this guide for details.

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